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Electronic Evidence Retrieval - Computer Forensics - Data Recovery - Expert Witness Testimony

Demystifying Computer Forensics

by Johnette Hassell, Ph.D. and Susan Steen

Computer Forensics - Data Recovery - Expert Witness Testimony

 

Computer Basics: How Computer Forensic Investigation is Possible

Undeleting Deleted Files

Most users assume that deleting files from a computer actually removes the files. We only have to look as far as Ollie North and Bill Gates to see that even very sophisticated users can fall prey to this assumption.

  A computer’s operating system keeps a directory, much like a telephone directory, of the name and location of each file. When a user deletes a file, the operating system does not remove the data. Instead, it indicates that the space is available; the contents remain in place until they are over-written by some other process. The treatment of “deleted” files is comparable to a telephone company that deletes a subscriber from the phone book but leaves that customer’s service active.  
  Someone who knows the phone number can still call the subscriber in question. Similarly, someone who knows how to access these released-but-not-erased areas, and who has the proper tools, can recover their contents.

In computer forensics, the operating system is both friend and foe. Its friendly nature makes the system easy to use, but to do so it must keep track of information that it hides from the user. This hidden information is a rich source of details about what the user has been doing. It contains information such as Web sites visited, e-mail sent and received, Internet-based financial transactions, and letters. A computer forensics expert exploits these hidden pockets of data to acquire information and to evaluate its usefulness as evidence in a particular matter.

 
  A user need not save documents on his computer for them to be accessible to forensic specialists--as one bank robber discovered. Involved in twelve bank robberies in San Diego in late 1999, the “Gap-Toothed Bandit” wrote threatening demand notes on his computer, but exited his word processor without saving them. A forensic investigation of his computer yielded five of his demand notes.
 
 

How is that possible? In order to display the notes on his monitor, the system stored them in a temporary location; and, when he exited his word processor, the “friendly” operating system neglected to tell him the notes were still there.

While accessing the Internet, browsers keep records of the sites a user has visited. If a user permits cookies, small files used by browsers to keep track of a user’s visits, the cookies may yield passwords and other information about the user’s Internet practices. These records can be deleted if the user knows about them, is zealous in regularly deleting them, and overwrites their locations. If not, forensics investigations can disclose clear evidence of sites the user has visited.

 
     
 
 
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Learn more about Electronic Evidence Retrieval and the services we offer.
What is Computer Forensics and how can it help you?
Contact EER for more information.
Read articles related to the world of Computer Forensics.
Broaden your knowledge base with Web links to related topics.
Get answers to commonly asked questions.